The benefits of people management training for line managers

The benefits of people management training for line managers - Centric HR

We often forget that effective line managers can be the key to the success of any organisation.  We cannot run businesses effectively without people, but all too often we do not invest and train in our line managers who have the day-to-day contact with our people to ensure they reach their full potential and deliver for the business.

Training line managers in effective people management skills can benefit an organisation is in so many ways:

  • Produce good leadership behaviours and role models for the organisations
  • Provide a consistency of approach to people management
  • Manage employee expectations and drives high standards
  • Improve productivity
  • Reduce sickness and turnover
  • Encourage coaching to empowers people to use their discretionary effort
  • Stretch their potential
  • Promote development
  • Manage conflict early, avoiding formal incidents
  • Boost morale and maintain a happy, healthy environment for all
  • Avoid or mitigate against tribunal claims!


If you’re a small business, we recommend that you start as you mean to go on and ensure that you have a good contract and handbook that will support your line managers and give them a consistent foundation.  This will give them confidence when making management decisions as the answers are in the handbook – they don’t have to make personal decisions – this also means you are consistent in approach, mitigating against any discriminatory treatments.  Of course, managing people can be tricky and nuances within employment law, often means decision-making and navigating through complicated casework is not always straightforward.  Managing people without the know-how can cause stress and anxiety for line managers not to mention the stress and risk of tribunal claims for your business.

How we can help you – our courses

This is where Centric HR can assist you with training and upskilling line managers without the hassle and fuss.  We know that taking time out of busy jobs to undertake training can be both expensive and time-consuming, so we’ve come up with a great offer to get your business and line managers clued up about the simple processes and potential risks that they and your company might come up against.  We are launching our Bite-Size People Management Programme for Line Managers.  We’ve created a series of 10 live webinars lasting 30 minutes and with 15 minutes for questions that can easily be accommodated into busy working days.  We’ve identified these courses using data, which shows trends of queries from clients who ring us for assistance.  You can create your own programme for you and your managers by booking on any or all of them.

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In conclusion, line manager training is crucial for every organisation. Doing so will promote the development of your line managers, increase employees’ productivity and morale, and improve company success rate. By following these practical tips, you’ll be able to create a customised training programme that works, ensuring that your line managers have the skills, knowledge, and support necessary to thrive in their roles.

Here’s what we think your line managers would really benefit from:

  1. Managing Probation Effectively
  2. Understanding the Company Contract
  3. Conducting One2ones and Appraisals
  4. Informal Resolution and Mediation
  5. Short Term Sickness
  6. Long Term Sickness
  7. Conducting Investigations for Discipline and Grievance
  8. Managing Capability and Performance issues
  9. Effective Redundancy Programmes
  10. Managing TUPE Transfers and Understanding the Risks

We will be running a course Webinar every 4th Wednesday of the month (except July and December) at 10am for 30 minutes plus 15 minutes for questions.  For all attendees we’ll also send out some template forms to get you started and to put that great theory into practice.  Each webinar will cost £24.99 plus VAT, however for anyone wishing to do all 10 courses you can sign up for the discounted price of £199 plus VAT.  We offer flexibility for anyone signing up and if you miss a topic, you can simply sign up to a future scheduled webinar, or we can send you the recorded webinar – whichever you prefer.


How to book a course

Booking individual courses

If you are interested in signing up for one or all of our webinars, you can find more information for booking and payment here:

Early Bird Offer

If you book early you can get 20% off for the first 20 people on each training session – so if you book all 10 they save 20% overall – that’s a £50 saving.

Booking all 10 courses

Please contact us here and we will raise an invoice for you to book the batch at the discounted rate.


If you wish to gain further information on how we might tailor courses for line managers specifically or exclusively for your business, please contact us here.


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Sandra Berns

Sandra Berns

Centric HR was founded by Sandra Berns, a confident and versatile Human Resources and Organisational Development Practitioner with 25 years demonstrable experience and a Fellow of the CIPD. Sandra has both Operational and Strategic HR expertise across Public and Private sectors and has assisted senior teams in meeting challenging workforce objectives in many corporate environments.