Employee Engagement

Employee engagement is the extent to which employees feel passionate about their jobs and are committed to the organisation and in turn, put discretionary effort into their work. It's important to note it's not the same as employee satisfaction.

The importance of employee engagement cannot be overstated – employee engagement strategies have been proven to reduce staff turnover, improve productivity and efficiency, retain customers at a higher rate, and make more profits. Most importantly, engaged employees are happier, both at work and in their lives, which will reflect in their work ethic and overall well being. A happy workforce is paramount to a successful business.

Employee engagement is based on trust, integrity, two way commitment and communication between an organisation and its members. It is an approach that increases the chances of business success, contributing to organisational and individual performance, productivity and well-being.

It can be measured and can be improved via various different strategies. Employee engagement is really all about being included fully as a member of the team and feeling appreciated and valued in that environment. An employee needs to be focused on clear goals to feel  trusted and empowered. Receiving regular and constructive feedback will support them in developing new skills and being thanked and recognised for achievements will motivate and inspire.

Employee Engagement Culture - Centric HR.v1WEB

Are your employees engaged?

Depending on the level of commitment, employees can be classified into three categories:

  • Actively Disengaged
  • Actively Engaged
  • Not Engaged

The engaged employees are those who work with full passion and are emotionally attached to the organisation. 

An “engaged employee” is one who is fully absorbed by and enthusiastic about their work and so takes positive action to further the organisation’s reputation and interests.

At Centric HR we have implemented the following initiatives (below) within employee engagement strategies to clients across a wide range of sectors. If you would like more information and help for your business please contact us here.


Supporting businesses to review, develop and embed strategic plans which have intrinsic links to culture, values, and employee engagement.


Identifying methods to engage employees through recognition, reward, communication, training at all stages of the employee life cycle.


Set up employee representation groups to work with businesses jointly on projects and change.



Offering leadership development programs, up-skilling managers in effective management practice.

"Employee Engagement is a fundamental concept in the effort to understand and describe, both qualitatively and quantitatively, the nature of the relationship between your organisation and its employees."